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Module 1: Management's Role and Commitment

FAQ:

Should we enroll all Direct Care Professionals (DCPs) in the mentor program or just a few?

Answer:

It varies by employer. There are pros and cons either way. Some have found that a selection process with clear guidelines and expectations works well. Others have learned that if not handled properly, a mentor program can actually create conflict among existing direct care staff and those selected as mentors.

Some have preferred to avoid the risk of competition among DCPs and simply provide ALL DCPs the opportunity to advance as a mentor after they have worked for the organization for a certain period of time. If resources allow, a pay raise to those who become mentors is recommended. However, if a pay raise is used as one of the incentives, limited resources may reduce the number of mentors you can employ within your organization.

Module 1: Page 3