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Module 4: Evaluating Your Direct Care Professional Peer Mentor Program

Internal or Third Party Evaluation

Methods for data gathering are important to consider.  You may choose 1) a third party option, 2) an internally administered evaluation, or 3) a combination of the two. There are pros and cons to all methods, and you will decide what will be the best fit for your organization. 

Third Party

Obviously, having an open door policy for sharing concerns or creating a work environment in which everyone can be open and honest without fear is ideal, however, that isn’t always easy to maintain.  If you have the resources, you may want to engage a third party in the collection of confidential evaluation data in order to eliminate any feelings of intimidation or conflicts of interest.  Third party involvement in the evaluation is more costly, but may ensure an unbiased and objective analysis of the data findings. 

Internal Evaluation Is Preferred by Many

Many employers prefer the internal evaluation due to limited time and resources.  Internal evaluations may provide more immediate feedback and greater flexibility in making adjustments to the program.   If you choose to use an internal process for evaluating your DCP Peer Mentor Program, we recommend regularly administered evaluations of DCP mentors and mentees. 

Module 4: Page 2